What tire is affected by this voluntary exchange program?
The affected size, product line and DOT serial number is as follows:
Product line: ContiPremiumContact 5
Tire sizes: 215/60 R 16 99 H XL
DOT serial number: DOT 6G5M D85Y 3317, DOT 6G5M D85Y 3417, DOT 6G5M D85Y 3517 and DOT 6G5M D85Y 3617
|Article description||DOT serial numbers|
|ContiPremiumContact 5 215/60 R 16 99 H XL|
DOT 6G5M D85Y 3317
The last four digits of the DOT serial numbers indicate the production period (week/year). Tires produced between 3317 (33th week of 2017) and 3617 (36th week of 2017) are covered by this voluntary exchange program. No other tire sizes, production periods or product lines are affected.
Why are we conducting this voluntary exchange program?
Market feedback indicates that a very small number of these tires have exhibited a condition in the tread pattern. Due to the use of an incorrect material, the tires may develop an uneven shape in the tread area which could potentially result in tire-vehicle contact, a reduced handling performance and a limited high speed capability. Continental has not received any reports of accidents or injuries in connection with this condition by now. The exchange program is being initiated proactively to avoid any potential risk to car drivers and other road-users. The affected tires were sold mainly to customers in Europe and only within the replacement business.
What should you do if you have tires affected by this program?
You should ensure that the tires are exchanged as soon as possible. Please contact the local representative in your market named on the following website for details: Contact in your Country