TrukFix is Continental's emergency roadside assistance program available to National Account customers within the USA and Canada. TrukFix can accommodate your fleet's emergency breakdown requirements for tires and tire related services. We know that once a driver is on the road, time is of the essence. If you suffer a tire-related breakdown, no matter where you are, our trained dispatchers will get you back on the road with minimum downtime and maximum convenience.
Or call 1-877-TRUKFIX
(1-877-878-5349)
Call our emergency hotline 1-877-TRUKFIX or 1-877-878-5349 to trigger our North American network of service providers who stock Continental and General Tire products.
Service for tires and related emergency repairs is available 24 hours, 7 days a week in the U.S. and Canada. Just call the hotline or submit a web form to request service. Tell us your current or desired location of service and we take it from there. You can either request full service or simply get help locating your nearest dealer. Whatever the need, Continental has a dedicated team of dispatchers committed to facilitating your service calls
We verify each point of service to ensure they have our tire products stocked and can provide the repairs you need on an emergency basis. Our professionally-trained dispatchers stay in constant contact until the vehicle is back on the road. And your entire team can track the status of your case in real-time with our online status tracker.
Drivers shouldn't have to worry about covering costs on the road, nor should fleet managers worry about paying too much for emergency repairs. You'll receive fast, expert services and tire products whenever you need them with guaranteed, published pricing. TrukFix offers processing through our National Account billing system with invoices sent to your designated billing location.
TrukFix, available for qualified Continental Commercial Vehicle Tire national accounts, offers regulated pricing, predictability, and streamlined billing. No membership cards... just real-time service when you need it most.
360° Smart for TrukFix is a simple web app that enables the user to submit, process, and track TrukFix emergency roadside assistance requests in real-time.
It ties directly into systems used by TrukFix dispatchers, making information visible to:
See last night’s cases. Review the last 24 hours of activity without searching for specific cases. As a fleet manager, after-hour road calls are visible as soon as you open the app the next morning.
Be informed
Get all the information you need prior to going to the call: what fleet they belong to, where to go (including detailed notes as submitted by the driver), and what happened.
View and upload photos
See the incident before you leave, to ensure you have the correct equipment to service the need. Upload photos of the damaged tire directly from a mobile phone.
Receive fleet service requirements
Get requirements directly in the app, as the TrukFix dispatcher assists with collecting the required information and documentation.
Submit status updates with one click
No need to stay on the phone. The fleet dispatcher, TrukFix dispatcher, and driver will all see your status in real time. Let them know “I’m on scene” and everyone is notified instantly.
