Is there something wrong with your tyres?
We design and manufacture premium tyres for your driving safety and pleasure. When you are driving on Continental tyres and suspect there is something wrong with them we can assist in providing professional support in resolving your concerns.
Utilize tyre expertise to investigate
There are many parameters influencing a tyre's optimum performance level. To assist you in understanding some of the most common tyre failures we have produced a reference guide.
There is however no substitute for a physical tyre inspection performed by your local tyre expert. These technical experts are available at one of our local retail partners to support you. We recommend you make an appointment to visit one of them at your earliest convenience. A good starting point would be the shop/dealer where you originally bought your tyres.
Good to know - Warranty coverage
All our tyres are covered by our extensive warranty policy. Depending on the legal framework in your country (details may vary), most markets are covered by a minimum warranty period of two years starting from the day when you purchased the tyre. As your warranty is based on your sales contract at point of purchase you should first consult with the shop/dealer where you originally purchased the tyre(s), if your are unable to do this then we recommend you visit a tyre dealer that offers our brands – to assist in handling your warranty issue.
We regularly inform and train our distributors as well as retail partners regarding potential tyre failures and our warranty complaint handling processes. If your local dealer identifies a tyre condition that is potentially subject to our manufacturer's warranty they will typically take up the case with us on your behalf. We will make all reasonable efforts to support your local dealer with a fast and fair decision on your warranty complaint.