TrukFix is Continental's emergency roadside assistance program available to National Account customers within the USA and Canada. TrukFix can accommodate your fleet's emergency breakdown requirements for tires and tire related services. We know that once a driver is on the road, time is of the essence. If you suffer a tire-related breakdown, no matter where you are, our trained dispatchers will get you back on the road with minimum downtime and maximum convenience.
Call our emergency hotline 1-877-TRUKFIX to trigger our North American network of service providers who stock Continental and General Tire products.
Service for tires is available 24 hours, 7 days a week in the USA and Canada. No question. Just call the hotline or use the 360° Smart App to request service at your desired location and we take it from there. You can either request full service or simply get help locating your nearest dealer.
Continental partners with one of the leading call centers in the industry to fulfill requests through our TrukFix program. We verify each point of service to ensure they have our tire products stocked and can provide the repairs you need on an emergency basis. Our professionally-trained dispatchers stay in constant contact until the vehicle is back on the road. We communicate status updates quicker than ever before. Every call is monitored and a final follow-up call is made the next day to ensure satisfaction.
The membership fee will be $15 if the case is called in through the hotline, or $7 if the case is entered using the 360° Smart Web App for TrukFix.
Drivers shouldn't have to worry about covering costs on the road, nor should fleet managers worry about paying too much for emergency repairs. You'll receive fast, expert services and tire products whenever you need them with guaranteed, published pricing. TrukFix offers processing through our National Account billing system with invoices sent to your designated billing location.
360° Smart for TrukFix is a simple web app that enables the user to submit, process, and track TrukFix emergency roadside assistance requests in real-time.
It ties directly into systems used by TrukFix dispatchers, making information visible to:
How to get the app:
See last night’s cases. Review the last 24 hours of activity without searching for specific cases. As a fleet manager, after-hour road calls are visible as soon as you open the app the next morning.
