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Data Protection Notice
Continental Reifen Deutschland GmbH processes your data in the context of your use of the website continental-tires.com in compliance with the applicable legal regulations.
1. General
Personal data entered by you is collected, processed and used by Continental Reifen Deutschland GmbH for the purpose of contract execution within the framework of your use of the website continental-tires.com. Insofar as this is necessary for the execution of the contract, the data may be passed on to the companies affiliated with Continental Reifen Deutschland GmbH pursuant to sections 15 et seqq. of the German Stock Corporation Act as stipulated in the Binding Corporate Rules of Continental.
If permitted and/or prescribed by law, the data may be evaluated for reporting purposes (e.g., statistics).
Your data will be collected, processed and used solely in compliance with the applicable data protection regulations (e.g., your consent).
In ensuring the provision of the website continental-tires.com (e.g., technical support), we transmit data to our service provider,
- Materna GmbH, Voßkuhle 37, 44141 Dortmund, Germany
- ]init[ Aktiengesellschaft für digitale Kommunikation, Köpenicker Str. 9, 10997 Berlin, Germany and
- mmpro film- und medienproduktion GmbH, Fidicinstraße 3, 10965 Berlin, Germany.
Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH collects and processes your personal data on our behalf insofar as this is necessary to execute the contract (on the basis of a Data Processing Agreement or, if Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH is based outside the EU, on the basis of the EU standard contractual clauses).
In accordance with the statutory provisions, all your data is treated as strictly confidential.
2. Collection and processing of data
Continental Reifen Deutschland GmbH only stores personal data relating to users of its website continental-tires.com if consent for this has been provided. The only data that is stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which the user accessed Continental’s websites. The IP address is transmitted anonymously and is only used to assign a geographical location at the city level. Continental Reifen Deutschland GmbH uses this information to measure website activity, to produce statistics, and to improve the services and information provided via the websites.
Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with applicable data protection regulations. Based on legal requirements, Continental has enforced global, uniform and internal Data Protection Rules (Binding Corporate Rules) regulating the protection of your personal data.
Continental Reifen Deutschland GmbH stores data entered into website services or data provided for the process such as name, company, e-mail, address and telephone only for the purpose of communicating personally with you. The data is stored and/or used solely for the purpose of processing your inquiry/concern/participation in the competition. Your data is erased once processing of your inquiry/concern has concluded, provided that this erasure does not conflict with any statutory duties to retain records.
3. The data subject’s rights
3.1 Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data:
Information rights under Article 13 and Article 14 EU GDPR
Right of access under Article 15 EU GDPR
Right to rectification under Article 16 EU GDPR
Right to erasure under Article 17 EU GDPR
Right to restriction of processing under Article 18 EU GDPR
Right to data portability under 20 EU GDPR
If you have questions about this, please contact our data protection supervisor by e-mail at: dataprotection@conti.de
3.2 In accordance with Article 21 EU GDPR, you have the right to withdraw your consent to the collection, processing/storage and use of your personal data at any time. Consent must be withdrawn by writing to Continental Reifen Deutschland GmbH , Continental-Plaza 1, 30175 Hanover, Germany or by sending an e‑mail to mail_service@conti.de.
3.3 You can always contact our data protection officers in writing (including by e-mail) with questions or complaints.
E-mail: dataprotection@conti.de . You can also contact the appropriate data protection authorities, if available.
4. Protection of stored data
Our company and Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH use technical and organizational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, we would like to point out that, with regard to data transmission over the Internet (e.g., by e-mail), secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.
5. Cookies
When you visit our website, information can be stored on your computer in the form of cookies. Such cookies are used solely to ensure the operation of the websites. Other cookies (e.g., relating to website use) are only created based on your consent (see Cookie Policy). You can also choose not to accept cookies in your browser settings. However, please note, that you may not be able to fully use several functions of this website if you do so.
6. Oracle Infinity
This website uses Oracle Infinity, a web analysis tool from Oracle Infinity Inc. (hereinafter referred to as “Oracle Infinity”). Oracle Infinity uses a cookie on our site that is only created based on your consent.
The only data that is then stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which you accessed Continental’s websites. Your IP address is transmitted anonymously and is only used to assign a geographical location at the city level. It is thus not possible to determine the identity of an individual website visitor at any time.
7. Google Analytics
This website uses Google Analytics, a web analysis tool from Google Inc. (“Google”). Google Analytics uses cookies, which are text files that are stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of these websites will be transmitted to and stored on a Google server in the USA.
In case of activation of the IP address anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. This website uses active IP anonymization. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website provider and providing other services associated with website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google. Cookies on our site are used only on the basis of your consent. Furthermore, you can permanently prevent cookies from being stored by making the appropriate changes in your browser settings. We wish to point out, however, that if you do so, you may not be able to make full use of all the functions of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout?hl=en
In addition, this website uses the following Google Analytics features for display advertising, which are also implemented via cookies:
- Google Analytics demographics and interest reports
- Impressions reports on the Google Display Network
- remarketing
These reporting capabilities enable us to use and evaluate Google's interest-based advertising data and third-party visitor data in Google Analytics. The data includes information such as age, gender and interests. The demographic data is not attributable to any particular person.
Remarketing with Google Analytics for online advertising: Our ads appear on third-party websites (including Google). We and third parties (including Google) share first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) to serve ads based on previous visits by a user to our site to align and optimize.
The cookies required for Google Analytics display advertising are also set on our website only on the basis of your consent. In addition, you can permanently prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website in full. You can also opt out of Google Analytics for display advertising directly from Google and customize your ads on the Google Display Network by visiting the ad settings at https://www.google.com/settings/ads.
8. Qualtrics
This website uses Qualtrics: a customer experience solution to collect feedback from users of the website via surveys to improve our products & services. Qualtrics does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. Qualtrics only collects data if you actively fill out a feedback survey. If you'd like to obtain a copy of your personal data, make a correction, or have it erased, please contact us. For more information, see Qualtrics Privacy Policy at https://www.qualtrics.com/privacy-statement/ & Qualtrics security policy at https://www.qualtrics.com/security-statement/ For more information on Qualtrics and GDPR, visit https://www.qualtrics.com/gdpr/
9. Sharing in social networks:
If you use the “Share” function on our website, no personal data is transferred to the respective social media service. If you use your own profile to share our website content, we do not have any bearing on the content and scope of the data collected by these networks. The terms of use and privacy policies of the respective social network apply in this respect.
10. iFraming:
We embeds videos via iFraming on our website. External content from third-party websites can be embedded and displayed in defined areas on our website via iFraming.
Videos from the following third-party website are embedded on our website:
YouTube:
This website from which videos are embedded via iFraming is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
By clicking on the videos it will be marked by the YouTube logo. You can find YouTube’s Data Protection Notice [here].
If you visit one of our websites with embedded videos, the Internet Explorer will not automatically establish a link to the server on the appropriate network. By clicking on the embedded Video you give your consent to communication with the aforementioned website and the placing of cookies by this website. By clicking on the embedded video the information that you visited our website will be automatically be forwarded to the aforementioned website operator and cookies will be placed by the aforementioned website.
If you are logged into the aforementioned website visiting our website, the data transmitted will be associated with your user account. If you wish to prevent a network from linking information with your user account in this manner, please log out from the respective network before clicking on the respective video.
Even if you are not registered as a member of the aforementioned website, or you are currently not logged in your data may be stored by the operator of the aforementioned website after you click on the respective video. We have no influence on the placement of third-party cookies and over the scope and content of the data collected by the aforementioned website or on how that data is used. For more information, please read the privacy policies of the aforementioned website.
Data Protection Information for Users of Continental´s Social Media Channels
This data protection information applies to the processing of your personal data as a user of the social media channels of Continental Reifen Deutschland GmbH specified below and the social media channels of Continental Reifen Deutschland GmbH as defined in Sections 15 et seqq. of the (German) Stock Corporation Act.
"Personal data" means any information relating to an identified or identifiable natural person. You are identifiable as a person if you can be identified directly (e.g. by means of your name) or indirectly (e.g. by means of an anonymized e-mail address) using this information.
"Processing" means any operation or sequence of operations in connection with persona data, irrespective of whether or not this is conducted with the aid of automated processes.
1. Name and contact details of the responsible person
Continental Reifen Deutschland GmbH, Continental-Plaza 1, 30175 Hanover, phone: +49 511 938-01, dataprotection@conti.de (“Continental”).
2. Information on joint-Controllership with social media platforms
Note: If the above links do not lead directly to the pages indicated, please copy the URL provided into the address line of your browser.
3. Data protection officer
You can contact our data protection officer at dataprotection@conti.de
4. Purposes and legal basis of the processing
a) Operation of a social media profile on social media platforms
When you visit Continental’s social media channels, Continental processes the personal data you voluntarily provide there (e.g. your name and profile picture) for the following purposes:
· Processing enquiries from visitors to Continental’s social media channels;
· Creating or sharing and liking posts;
· Conducting customer surveys, marketing campaigns, market analysis, prize draws, contests, or other similar campaigns or events on social media channels. Separate data protection information may apply for the respective campaign;
· Settlement of conflicts and legal disputes, justification, assertion or defense of legal claims or legal disputes, enforcement of existing contracts.
· Legal basis: Art. 6(1)(1)(f) GDPR (legitimate interests: public relations, company presentation).
In general, please take care not to transmit or share sensitive data or confidential information (e.g. application documents, bank or payment data) through social media platforms. We recommend that you use a more secure means of transmission (e.g. letter post, e-mail) for this purpose).
b) Processing on Continental’s social media profiles
If you visit one of Continental’s company profiles on the social media platforms used by Continental, your personal data will be processed by the respective social media platform.
· Facebook is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). Meta processes your personal data on Facebook for the purposes and on the legal basis set out in the Facebook Privacy Policy.
· Instagram is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). Meta processes your personal data on Instagram for the purposes and on the legal basis set out in the Instagram Data Policy.
· YouTube is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google processes your personal data on YouTube for the purposes and on the legal basis set out in the YouTube Privacy Policy.
· Twitter is provided by Twitter International Unlimited Company, with its registered office at One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). Twitter processes your personal data on Twitter for the purposes and on the legal basis set out in Twitter’s Privacy Policy.
· TikTok is provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok”). TikTok processes your personal data on TikTok for the purposes and on the legal basis set out in the TikTok Privacy Policy.
Legal basis: Art. 6(1)(1)(b) GDPR (processing for the performance of a contract; as a rule, this contract is the terms of use of the social media platforms, which are the basis of your use of the social media platforms).
Note
· The above-mentioned social media platforms may associate your activities on the Continental’s respective company profile with your social media profile if you are logged in and also use these for their own business purposes in accordance with the respective data policy or privacy policy. You can only (partially) avoid this if you are logged out and visit our respective company profile in your browser’s incognito mode or get in contact with us through other communication channels.
· User data may also be transmitted by the respective service to servers in a third country and therefore processed outside the area of the European Union. The social media platforms use standard contractual clauses for this purpose or rely on the adequacy decisions issued by the European Commission regarding certain countries. The EU standard contractual clauses can be accessed via the URL https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX:32021D0914&locale=en.
c) Use of statistical information on the scope of use and reach of the social media channels
We use the “Page Insights” tool provided by Meta for Facebook, the “Instagram Insights” tool provided by Meta, the TikTok analytics tool provided by TikTok and the “Audience Insights” tool provided by Twitter to learn more about our subscribers, how our posts have been received and how users have reacted to them.
· You can find out which statistics Meta provides us with for Facebook and which data these are based on at https://www.facebook.com/legal/terms/information_about_page_insights_data (Note: If the above link does not lead directly to the pages indicated, please copy the URL specified into the address line of your browser.).
· You can find out what data YouTube provides us with at https://support.google.com/youtube/answer/9314414?hl=en.
· You can find out what data TikTok provides us with at https://www.tiktok.com/legal/page/eea/privacy-policy/en.
Legal basis: Art. 6(1)(1)(f) GDPR (legitimate interests: optimization of the posts on our Facebook company profile, improving communication with guests, customers and interested parties).
5. Categories of recipients of your personal data
Recipients are all entities (natural persons or legal entities or authorities) to which personal data is disclosed.
· Employees of Continental and its affiliated companies who manage a social media channel
· The social media platforms used by Continental and its affiliated companies
· Internet users of Continental’s social media channels, if you share personal data with them on the respective social media platform
· Internet search engines
· Continental’s service providers within the framework of managing the social media channels, e.g. content management providers, etc.
· Lawyers and courts in the event of legal disputes
If you create posts on the social media platforms or upload content that includes personal data, these can be accessed on the Internet worldwide by any persons and websites (e.g. search engines, website archiving services). Continental cannot rule out the possibility that the publicly available data may be used by third parties for other purposes.
6. Duration of storage of personal data
| Processing | Storage duration |
|---|---|
| Processing enquiries from visitors to Continental’s social media channels | For the duration of the processing of your enquiry |
| Creating or sharing posts | For the duration of the operation of Continental’s social media channel |
| Conducting customer surveys, marketing campaigns, market analysis, prize draws, contests, or other similar campaigns or events on social media channels | For the duration of the respective campaign; please refer to separate data protection information for the respective campaign, where applicable |
| Settlement of conflicts and legal disputes, justification, assertion or defense of legal claims or legal disputes | For the duration of the (legal) dispute |
| Implementation or enforcement of existing contracts | For the duration of the contract and any applicable statutory limitation periods and/or retention periods (up to ten years) |
7. Transmission to third countries
Your posts created in social media channels are publicly accessible worldwide and may also be transmitted by the social media platforms to third countries (countries outside the EU/EEA, e.g. USA). Despite the use of appropriate safeguards by the platforms, it may not be possible to ensure an adequate level of protection in these third countries, and you may not be able to exercise your data protection rights in full or to the same extent set out in the GDPR. There is therefore a risk that the recordings could be used by government authorities for other purposes (e.g. by security authorities to combat terrorism) owing to the laws or legal practices in third countries. For the appropriate safeguards used during transmission from the social media platforms for the processing of your personal data in the third country, please consult the information provided in the data protection information for the social media platforms (see under Section 4 b) of this data protection information).
8. Rights of data subjects
The GDPR grants you various rights with regard to your personal data, which are briefly described below.
a) Right of access
You may obtain confirmation as to whether or not your personal data is being processed. Where this is the case, you may obtain access to information on the purposes of the processing, the categories of personal data concerned, the recipients, the storage period or, if not possible, the criteria used to determine that period, as well as further information.
You may obtain a copy of your personal data. Where such a request is made by e-mail, the data will be provided to you in a commonly used electronic form, provided that this does not adversely affect the rights and freedoms of others. For this purpose, please specify precisely which data you require.
b) Rectification
You may obtain without undue delay the rectification of inaccurate personal data concerning you as well as the completion of incomplete personal data.
c) Erasure
You have the right to obtain the erasure of your personal data, in particular if the data is no longer necessary in relation to the purposes for which it was processed. Your data will be erased without undue delay, unless an exception exists and your data may continue to be stored. This is the case, for example, if there is an obligation to store the data for tax or commercial law reasons. In this case, processing will be restricted and will then only take place for this purpose.
d) Restriction of processing
You may obtain restriction of the processing of your personal data, in particular if
· you contest its accuracy and the data can be verified;
· the processing is unlawful and you oppose its erasure;
· the data is no longer required, but you require it for the establishment, exercise or defense of legal claims; or
· you have objected to processing.
Where processing has been restricted, your personal data will in principle only be stored and in particular only be processed with your consent or for the establishment, exercise and defense of legal claims.
e) Data portability
You have the right to obtain the personal data concerning you, which you have provided, in a structured, commonly used and machine-readable format in order to transmit this data to another controller. You also have the right to have this data transmitted directly to another data controller. A prerequisite for this right, however, is that the processing of your data is based on consent, the implementation of pre-contractual measures or the performance of a contract.
f) Objection
You may object to the processing of the personal data concerning you if the processing is based on a legitimate interest (Art. 6 (1) sentence 1 (f) GDPR). Your right to object also applies in the event of any direct advertising carried out (e.g. newsletter distribution), including any associated profiling. The data will then no longer be processed, unless compelling grounds for the processing are demonstrated.
g) Withdrawal of consent to processing
If you have consented to the processing of your personal data, you may withdraw this consent at any time. Any processing based on consent before withdrawal will remain unaffected.
h) Exercising your rights
If you would like to exercise the rights described above, please contact Continental (Section 1.).
i) Right to lodge a complaint with a data protection authority
You have the right to lodge a complaint with a competent data protection authority. The state commissioner for data protection in Lower Saxony, Prinzenstrasse 5, 30159 Hanover. However, please contact us first before making a complaint (see Section 1.). We are confident that we will be able to jointly resolve your concern appropriately.
With regard to data processing by Continental Reifen Deutschland GmbH , you may exercise your above-mentioned rights against Continental Reifen Deutschland GmbH at any time, free of charge. With regard to data processing by the operator of the respective social media platform, you may exercise your above-mentioned rights against the respective operator at any time, free of charge.
9. No obligation to provide your personal data
You are under no legal or contractual obligation to provide Continental with personal data on social media channels.